Terms of service

h.NAOTO Web ShopWhen registering an account with this website, you must agree to the following terms and conditions:
These terms and conditions are available on the Internet shopping siteh.NAOTO Web ShopThis applies to all customers who shop within the service.

Description of business owner

Seller name: Store name h.NAOTO WEB SHOP, Shop name NAOTO STUDIO JAPAN
Representative: Naoto Hirooka
Administrator: Naoto Hirooka, Yukio Ofunai
Location: 2F S-inc Art Studio, 220-8 Shinminato, Mihama-ku, Chiba-shi, Chiba


Shipping center
Location: 2F S-inc Art Studio, 220-8 Shinminato, Mihama-ku, Chiba-shi, Chiba
Phone number: 043-238-2325 (We will respond by recording, usually within 1-2 business days.)

Email: webshop@hnaoto.com


1 Article: Scope and changes of this notation
1.These terms and conditions are h.NAOTO WEBSHOP」(below"WEBSHOP"It's called)Regarding the use of the following, we will provide the following information with the customer:WEBSHOP"The operator of "h.NAOTO」(Hereinafter, we will be referred to as "our company.")shall apply between.
2.These terms and conditions may be changed at any time at our own convenience.

2 Article WEBSHOPUse of

  1. You will use this Service in accordance with these Terms and Conditions and rules set out separately by our company.
  2. Without prior consent from the customer, the company will notify us ofWEBSHOP" may be changed or cancelled.
  3. When using this service, you must first name, date of birth, postal code, address, telephone number, and email address(Below is the personal information)shall be registered accurately.
  4. As a general rule, use of this service is carried out.18It is intended for users over the age of age.18Customers under the age of age must use the service with permission from their guardian.
  5. however18Even if you are under the age of age, if you are married18We consider you to be over the age of age.


3 Purchase of items

    1. The customer says, "WEBSHOP You can purchase products from our company using ".
    2. If you wish to purchase a product, you will enter the exact contents and place your order according to the methods and conditions specified by us. Once the order's intention has arrived at us, the order will take effect and a sales contract will be concluded.
    3. However, in the event of any problematic acts such as fraud, falsehood, or violation of the terms and conditions, the Company shall take appropriate measures, such as canceling the sales contract or suspending use of the customer who has had the problem.
    4. 「WEBSHOP' is delivered to Japan using Yamato Transport. Shipping outside of Japan is by Japan PostEMS、UPSWe will deliver the product using.
    5. We use Yamato Transport to ship products within Japan, so we cannot deliver them to other delivery companies' offices or post offices.
    6. In rare cases, we may not be able to secure the product due to out of stock or discontinuation of sales. In that case, the product will be cancelled. Your order does not guarantee your purchase.
    7. The total amount of your order that has not been paid is "WEBSHOP"If we determine that there is a problem based on our usage history, we may contact you by phone or email to confirm this.
    8. We may cancel your order without prior consent to any customers who determine that there is a problem.


4 Article: Payment methods and payment

  1. 「WEBSHOP You can use either "online card payment" or "convenience store payment."


    "Convenience store payment"

    This is a method of paying the fee from a convenience store or other device. Payment will be made in advance, and the product will be shipped after the payment is confirmed. Prices will start the day after your order3Please pay within the day. Please note that if payment is delayed without contacting us, we may cancel your order without obtaining prior consent from you.
    Available only from within Japan. The maximum amount of convenience store payments is30It's going to be 1,000 yen.

    "Online card payment"

    This is a method of paying by using an online credit card when confirming your order. Payment will be completed once the order process is completed, so we cannot accept order changes or cancellations. If you have made an error, please promptlyWEBSHOPPlease contact us by email or phone. If your contact information is delayed, we may not be able to respond to cancellations or other issues as we believe that you have understood.
  • Regarding payment amounts other than product prices
    "Consumption Tax": Subtotal, shipping costs, and consumption tax10% is included.
    "Convenience store payment fee": 190Yen (tax included)



5 Terms: Cancellation of orders and returns of products

  1. As a general rule, returns are only possible if our company recognizes defective products or mistransmitting them. If the item is in stock, the item will be exchanged; if the item is out of stock, the item will be offset by credit card payment, and the product price will be refunded by transfer or registered cash transfer.
  2. Customer Reason(example It's different from what I imagined, the size doesn't fit)Returns are made as a service from our company. In such cases, the customer will be responsible for any returns and refunds. In fact, products purchased in stores or via mail order are not eligible for cooling off.
  3. If you wish to return the product, you will contact us by email or phone to follow the instructions specified by us after confirming it.
  4. Return notification deadline is after receiving the product8Returns will be within days and the deadline for arrival14It will be within days. As a general rule, returns cannot be accepted if the deadline has passed.


6 Item price and information display

  1. 「WEBSHOP” makes our best efforts to display accurate product information. If incorrect price information for a product is displayed on the website, we will adjust the price as follows:
  2. The correct price for the product is WEBSHOP If the price is lower than the price shown in ", we will charge you at the lower price.
  3. The correct price for the product is WEBSHOP If the price is higher than the price shown in "WEBSHOP」 At our discretion, we will contact you before shipping to confirm the price, then ask you to instruct us to ship the product above, or we will cancel your order and inform you of this.


7 Article: Copyright

  1. The customer says, "WEBSHOPAny information obtained from " may be used for any purpose other than as a customer, and may not be reproduced, reproduced, distributed, sold, altered or otherwise infringed on copyright.


8 Article: Information management

  1. We will not disclose your personal information to third parties without your consent.
  2. However, this does not apply if disclosure is requested by law or by public institutions, or if the company is outsourced to a partner institution.
  3. Also,"WEBSHOP This is excluded when courier delivery, postal mail, email, etc. are used to provide and guide services such as ", and when we collect statistics.


9 Article: Information provided
Our company is WEBSHOP Product information, event information, etc. may be provided to customers registered in "" via email or direct mail. However, if the customer expresses his or her wish to suspend the provision, we will promptly suspend the provision.

10 Article: "WEBSHOP」

  1. The Company reserves the right to discontinue all or part of the WEBSHOP for maintenance without prior notice.
  2. The Company shall not be liable for any damages resulting from the discontinuation of the WEBSHOP.


11 Articles Disclaimer

  1. Our company allows customers to WEBSHOP We will not be liable for any damages caused by your failure to use ". However, this does not apply to the case of intentional or gross negligence by us.
  2. Customers say "WEBSHOPIf you cause any inconvenience or damage to another customer or a third party when using ", the customer will resolve the issue at his or her own liability and cost, and will not cause any nuisance or damage to the Company.
  3. Our company is WEBSHOP We take great care in the information provided in ", but if there are any errors, we will promptly correct them, and we cannot guarantee complete information regarding the content.
  4. 「WEBSHOPIf you experience any damage from using the following, we will notify you of any damage.5Except for exchanges of products based on the Article, we will not be liable for any damages.


12 Article: Prohibited matters and their responses
Customers using the WEBSHOP shall not engage in any of the following acts, in which case the Company may take the following actions.

  1. If you have falsely registered your personal information
  2. If you register your personal information or use someone else's account
  3. 18If it is discovered that a customer under the age of age has not been using the service with the permission of a guardian
  4. Annoying other customers and WEBSHOP” If you have excessive orders, excessive order cancellations, and similar actions that interfere with the business of the company
  5. In other cases, if the company deems inappropriate
  6. That's all12Article1～5If this applies to you, you can cancel all orders immediately without prior consent from the customer, limit payment methods to advance payment only,WEBSHOP" may be restricted, account deletion, and registration may be prohibited in the future.


13Article: Court of agreement
If a lawsuit arises between us and you, the sole court of jurisdiction over our location shall be the sole court of jurisdiction.